Terms of sale
1. Seller Information
Dolunay Market
Represented by Dolunay Serhat, sole trader (micro-entrepreneur)
13 Rue Louis Lebrun, 95200 Sarcelles, France
SIRET: 102 948 791 00011
Email: dolunaymarket.france@gmail.com
Phone: +33 6 50 12 67 54
2. Products
Dolunay Market sells physical products online.
Product descriptions are made as accurate as possible.
3. Prices
Prices are indicated in euros (€), all taxes included where applicable.
The seller reserves the right to modify prices at any time, but products will be billed based on the price in effect at the time of the order.
4. Orders
Any order implies full acceptance of these Terms and Conditions of Sale.
The customer will receive an order confirmation by email.
5. Payment
Payment is required immediately at the time of order via the methods available on the website (credit/debit card / Shopify Payments).
Orders are validated only after full payment has been received.
6. Delivery
Products are delivered to the address provided by the customer.
Delivery times are indicative and may vary depending on the carrier.
7. Right of withdrawal
The customer has 14 days from receipt of the product to request a return without providing any reason.
To exercise this right, contact:
📧 dolunaymarket.france@gmail.com
Products must be returned in their original condition.
8. Refunds
Refunds are processed within 14 days after receipt and verification of the returned product.
9. Liability
Dolunay Market shall not be held liable for indirect damages related to the use of the website or the products.
10. Personal data
Personal data is used only for order processing.
In accordance with GDPR, customers may request access, modification, or deletion of their data.
11. Applicable law
These Terms and Conditions are governed by French law.
In case of dispute, an amicable solution will be sought before any legal action.